if you have any questions beyond the below, feel free to write in to us! we are here for you!

yes! our karigars work very hard to create the most unique products, all made in india.

we have created every piece with a lot of love and care for it to last very long if kept with as much love and care. we have added tips on how to care for each product, under the header "make sure my story is never ending". please note that wear and tear in the course of normal use is not considered a defect or damage. if you have any other issue, you can always contact us via email or whatsapp.

once your order is placed, we will email you the details and status of your order. if the item is being delivered within india, for our clothing items, it usually ships in 8-14 business days, and for our hand embroidered accessories, it usually ships in 3-5 business days. if this is an order that is being shipped internationally, it could take up to 30 business days. in case you want your order expedited, you can always reach out to us over email or whatsapp, and we will do our very best for you!

we never like disappointing you. and we always welcome feedback of any kind. however, unfortunately, we do not offer any returns or refunds. once a sale is made, it is treated as final. if there is a size change, we do offer exchanges based on certain terms and conditions. get in touch with us if you have any questions or doubts, we will find a way to solve it for you!

yes! we ship internationally to most destinations, including the uk and usa. international deliveries could take up to 30 business days to be delivered. there will be an additional shipping charge that will be calculated at check out, and the brand will not be responsible for any duties that may be levied. duties will be over and above the amount you pay at check out, and it will be based on your country’s duty regulations.

yes and no. we offer free shipping on all orders pan india. however, shipping charges are applicable for international orders, which will be calculated at checkout depending on the international delivery location.

first of all, we are so sorry for that! sometimes delivery could take longer due to bad weather, flight delays, political disruptions, covid-19 regulations and other unforeseen circumstances. write in to us at info@marginlabel.com and raise your query, with your full name and order ID, with the subject as ‘delayed order’, and we will make sure to give you an update on your delayed order. thank you for your patience and faith in us!

yes! that is if your order is ₹15,000 or below. orders above ₹15,000 are not eligible for cash on delivery. the cod option is only available to customers in india.

we have a size chart with directions on how to check your size on the website. if you need further help, you can contact us via email or whatsapp. we will help you figure it out!